FAQ

To ensure your FaithWise + Co shirts last and maintain their quality, it's important to follow these care instructions:

Washing Instructions:

• Turn inside out: To protect the printed design, always turn the shirt inside out before washing.
• Cold water wash: Wash your shirts in cold water on a gentle cycle to prevent shrinkage and preserve the fabric.
• Use mild detergent: Avoid harsh chemicals like bleach, and opt for a mild detergent to protect the fabric and print.

Drying Instructions:

• Air dry if possible: We recommend air drying your shirt to maintain the fabric's integrity and prevent shrinking.
• Low heat tumble dry: If you need to use a dryer, tumble dry on low heat to avoid damaging the print and fabric.

Ironing Instructions:

• Avoid the design: If ironing is necessary, make sure to turn the shirt inside out and avoid ironing directly on the printed area.

By following these simple care guidelines, your shirts will stay soft, vibrant, and in great condition for a long time.

At FaithWise + Co, we prioritize quality and comfort in every shirt we sell. Our shirts are made from high-quality materials, designed to provide a soft, durable, and comfortable fit.

Bella + Canvas 3001: This t-shirt is crafted from 100% Airlume combed and ring-spun cotton (pre-shrunk, though may shrink up to 5%), making it incredibly soft and lightweight with a premium feel. It’s known for its excellent durability and long-lasting wear. Some heathered colors in this style contain a blend of polyester for added softness and stretch.

Ash and Heather Prism colors - 99% cotton, 1% polyester; Heather and Solid Blend colors - 52% cotton, 48% polyester; Athletic Heather and Black Heather - 90% cotton, 10% polyester.

Comfort Colors 1717: The premium Comfort Colors 1717 t-shirt is made from 100% ring-spun cotton, which gives it a softer, broken-in feel. These shirts are also pre-shrunk and garment-dyed, which means they have a vintage, washed look with a super-soft texture, perfect for casual, everyday wear.

Crewneck Sweatshirts: The unisex Gildan 18000 crewneck sweatshirt is made with a medium-heavy blend of 50% cotton and 50% polyester, giving it a cozy, durable feel that’s perfect for colder months. The ribbed knit collar helps it keep its shape wash after wash, and the design prints come out vibrant and lasting on this fabric mix. With no itchy side seams and cotton that’s 100% ethically grown in the U.S., it’s a classic, comfortable staple you’ll want to live in. Heather Sport colors are 60% polyester, 40% cotton.

Our shirt brands are popular for their comfort, high quality, and fit. Whether you're looking for a lightweight tee, a more substantial vintage look, or a cozy basic essential, we’ve got you covered!

We prioritize delivering high-quality, responsibly made products and source our t-shirts from trusted brands such as Bella + Canvas, Comfort Colors, and Gildan which are known for their commitment to ethical manufacturing. Bella + Canvas products are primarily made in the USA, with some assembly in Central America. Comfort Colors garments are dyed in the U.S. and assembled in Central America and the Caribbean. Gildan products are made in Nicaragua using 100% ethically grown US cotton.

For printing and fulfillment, we work with select partners based in the USA, ensuring efficient production and shipping to your location. Depending on the availability and order destination, your items will be fulfilled by one of our trusted providers, maintaining the same level of care and quality every step of the way.

This allows us to deliver your order promptly while upholding high production standards and minimizing environmental impact.

We stand by the quality of our merchandise and aim to ensure you’re completely satisfied with your purchase. Since each item is made to order specifically for you, this helps us maintain sustainability and minimize waste; therefore, we are unable to accept returns or exchanges.

However, if you encounter any issues with your order, such as defects or other concerns, please contact us within 30 days of your purchase. We handle concerns on a case-by-case basis to ensure that any problems are resolved fairly and quickly. To help us evaluate your case, we may ask for pictures of any defects or additional information regarding the issue. No refunds will be issued after 30 days from the purchase date.

Please note that gift cards are non-refundable and cannot be returned or exchanged.

If you have any concerns, please contact us at support@faithwiseco.com, and we’ll do our best to ensure your satisfaction.

Our complete return policy can be viewed here.

At FaithWise + Co, we work with trusted partners to ensure your orders are processed and delivered as quickly as possible. Please note that we currently only ship within the U.S. market. Please review our shipping times below:

USA:

Orders are typically shipped within 5-7 business days. Once shipped, delivery may take an additional 2-5 business days.*

*Processing times may vary slightly during peak seasons or due to unforeseen circumstances.

Please note that some items may ship separately.

For our complete shipping policy, click here.

We want you to feel comfortable and confident in every shirt you purchase. Our garments are true to size and designed with premium fabrics for a great fit, but sizing can vary slightly between brands. To help you choose the right size, we’ve provided a link to our sizing charts on each product page.

We recommend measuring one of your favorite t-shirts or sweatshirts and comparing the dimensions to our charts for the best fit. If you're between sizes or prefer a looser fit, sizing up might be the best option.

Please review the sizing chart provided on each product page to ensure the perfect fit.

Yes! FaithWise + Co gift cards can be used to purchase any item in our online store. They are applied at checkout and can be used toward multiple purchases until the full balance is spent.

Non-Refundable & Non-Exchangeable:
Gift cards cannot be returned, refunded, or exchanged for cash, except where required by law.

No Expiration:
Our gift cards do not expire, so feel free to use them whenever you’re ready!

Lost or Stolen Cards:
Unfortunately, we cannot replace lost or stolen gift cards. Please keep your gift card information secure.

Gift Cards and Discounts:
Gift cards can be used for purchases in conjunction with discount codes or promotional offers unless stated otherwise. However, discount codes or promotional offers cannot be used to purchase gift cards.

Balance Inquiries:
You can check your gift card balance by entering the card code during checkout or by contacting us at support@faithwiseco.com.